Finest Dental views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person that has made the complaint.
All complaint information will be handled sensitively, telling only those who need to know and following any relevant data protection requirements.
Responsibility Overall responsibility for this policy and its implementation lies with Emily Grey. This policy is reviewed regularly and updated as required.
If patients are not satisfied with the result of our procedure, then a complaint may be made to:
Publicised Contact Details for Complaints: Written complaints may be sent to Finest Dental at
Unit 18 Station Close
Or by e-mail at firstname.lastname@example.org
In the first instance all complaints should be discussed with your Treatment Coordinator.
We provide quality guaranteed products, competitive pricing and high-quality services due to our own in-house laboratory and specialist team. We have a 92% 5-star customer satisfaction review rating. Our easy payment options allow our customers to have treatment without the full upfront payments.
of reviewers recommended Finest Dental
"Worth every penny. The best practice I've been to, very professional and attentive making sure everything goes right. My teeth are perfect now, I wish I done this a long time ago but the money always stopped me - but it is worth every penny and would highly recommend this practice."
"Can't put into words how happy I am with my treatment, from start to finish absolutely amazing. I wish I'd done this year's ago and can't recommend them enough."
"Absolutely ecstatic with the results after having invisalign. Finest dental provided great customer service, explained everything clearly and were really helpful in arranging appointments around work. Would recommend going to Finest Dental."